Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, shipping/billing address, or other details to help with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To allow us to better service you in responding to your customer service requests.

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit as safe as possible.

  • We use regular malware scanning.

  • Your personal information is contained behind secured networks and is accessible only by a limited number of persons with special access rights who are required to keep the information confidential.

  • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help remember and process the items in the shopping cart.

  • Understand and save user preferences for future visits.

  • Keep track of advertisements.

You can choose to turn off cookies through your browser settings. Disabling cookies may affect certain features, but you will still be able to place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback.

Google

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented the following:

  • Remarketing with Google AdSense

  • Google Display Network Impression Reporting

  • Demographics and Interests Reporting

  • DoubleClick Platform Integration

Together with third-party vendors, we use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) to compile data about user interactions with ad impressions and other ad service functions.

Opting out: Users can set preferences for how Google advertises using the Google Ad Settings page. Alternatively, users can opt out by visiting the Network Advertising Initiative opt-out page or using the Google Analytics Opt-Out Browser add-on.

California Online Privacy Protection Act (CalOPPA)

According to CalOPPA we agree to the following:

  • Users can visit our site anonymously.

  • This Privacy Policy link includes the word “Privacy” and is easily found in the site footer.

  • Users will be notified of any Privacy Policy changes on this page.

  • Users are able to change their personal information by emailing us.

Do Not Track Signals: We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

Third Party Behavioral Tracking: We allow third party behavioral tracking.

COPPA (Children’s Online Privacy Protection Act)

We do not specifically market to children under 13.

Fair Information Practices

If a data breach occurs, we will notify users by email within 7 business days (or sooner when possible).

We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

CAN-SPAM Act

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.

  • Process orders and send information and updates related to orders.

  • Send additional information related to products or services.

  • Market to our mailing list or continue to send emails after the original transaction.

To comply with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in a reasonable way.

  • Include the physical address of our business.

  • Monitor third-party email marketing services for compliance.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe using the link at the bottom of each email.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose.

  • Any information sharing described elsewhere in this Privacy Policy specifically excludes mobile opt-in data.

Messaging Terms and Conditions

  • By providing your phone number and agreeing to receive texts, you consent to receive text messages from Safeguard Brands, Inc. dba PackFreshUSA at (844) 857-8277 regarding customer care.

  • Consent is not a condition of purchase.

  • Message frequency may vary.

  • Message & data rates may apply.

  • You may opt out at any time by replying STOP to unsubscribe or HELP for assistance.

  • You may also contact us at (844) 857-8277 or customerservice@packfreshusa.com.

  • Mobile opt-in information is never shared with third parties.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Safeguard Brands, Inc. dba PackFreshUSA
1435 S. Grove Ave. #1
Ontario, California 91761
5starservice@packfreshusa.com
(844) 857-8277

Last Edited on 2025-08-28

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